Frequently Asked Questions


How can we book a package from Randel Photographer?

To book a session, go to “Book Now”, choose your package and your selected session time. We will send confirmation to your email.


How long in advance should I book for shoot?

We suggest you to book at least 3 month in advance to ensure that you get your preferred time. However, as much as we try to accommodate last minute bookings, we would appreciate if you can book at least three days in advance.


What if it rains on the day of the shoot?

Then that would be the best time to take out your best umbrella and have lots of fun dancing in the rain. But.. if you’re not up for that, we’ll try our best to reschedule your session for another time. Here’s a tip though, check the weather forecast at your destination five days prior to your shoot date. If the weather doesn’t permit you to be outside, please contact us.


What’s a good place to take photos?

We can suggest to you the best spots in the city. We’re local, so We’ll know the way! If you already have some ideas in mind, please let us know.


What should I wear for honeymoon/family/portrait and pre-wedding session?

Basically, you can wear anything you’re comfortable in and we believe that you’ll look great. Please consider the weather condition in the city and that we don’t provide makeup or hairdo.


How many people can join in the portrait photo session?

Wish we can say “As much as you want!” but we know that any more than ten people will make the session less effective. For best result, have a maximum of ten people in the group.


How will I meet us?

We will meet you before photo shooting within 2 days.


What if I’m running late?

Please message or call to us if you are delayed. Because our photographer might have another session afterwards. Any time that has passed will be forfeited and you may shoot for the remaining time.


How will the photos be edited?

The photos that will be ready to be downloaded will be lightly edited with color adjustments.


What size are the photos?

In the online gallery, you can download high-resolution photos (3900 x 2800 px), large enough to be printed in a 60 x 90 cm canvas.


What format will the photos be in?

The downloadable photos will be in JPEG. We apologize in advance for we are unable to give out raw or unedited files.


Will my pictures be shared?

We love to feature our clients photos and our photographers’ works on our blog or social media channels. However if you prefer to keep it private, please let us know in advance.